Laminate Floor Heat FAQ
- When will my order ship?
We generally ship the same day or next business day if you order is placed late in the day.
- How long will it take to deliver my order?
Unless expedited, it can take between 3-10 business days depending on location.
View transit time map - Can I get my order any faster?
Yes, we offer several expedited delivery options.
- How much does shipping cost?
To see how much your specific order will cost to ship, input your items into the shopping cart and press "Check Shipping Options".
- How long will ThermoFloor™ radiant floor heating systems last?
When installed according to the instructions, ThermoFloor™ radiant floor heating systems should last a lifetime. Our floating floor warming systems are warranted for 10 years.
- Is a GFCI required?
A GFCI (ground fault circuit interrupter) is required for installations where moisture may be present, i.e., in bathrooms and kitchens. Either install a GFCI in the circuit or install a thermostat control with built-in GFCI.
- Where can I find information on the programmable thermostat?
Visit OJ Electronics interactive presentation at http://www.oj.dk/Files/System/Pres/intro.html. or view user manual in PDF format.
- What if I am not satisfied?
We are confident you will be satisfied. Once you try ThermoSoft's warm floors, you'll wonder how you ever lived without it. We also offer a 100 day Money Back Guarantee and a Lifetime Limited Warranty.
- How can I become a certified ThermoFloor™ installer?
Email us at installer@thermosoftinternational.com
- How can I become an approved ThermoFloor™ distributor?
Email us at distributor@thermosoftinternational.com
- If I recommend ThermoFloor™ to a friend or neighbor, does ThermoSoft offer a reward for referrals that result in sales?
Yes, email us at rewards@thermosoftinternational.com to learn more.
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